If you use the product for the first time or your gums are weak, your gums may bleed.

If there is continuous gum bleeding, please consult with dentist.

Warranty is 1 ywear from manufacture date.

(except consumables and customer negligence)

For Hygienic usage, we recommend to replace Jet tip every 3 to 6 month

(Jet tip is sold separately)

If the product has not been used for more than 3 month,

please charge it for about 10 hours.

There is a dirt stuck inside the Jet tip.

Please replace Jet tip first.

Please attach Jet tip on main body tightly.

All the products were passed through rigorous testing and inspection.

So, the water can remain in water bottle due to testing.

There might be crack due to external shock.

Please contact us.